The PawHut 5′ x 5′ x 5′ Outdoor Kennel with Rotating Bowl Rack offers a secure and comfortable space for your dog to enjoy the outdoors safely. Constructed with heavy-duty steel railings, this kennel is designed for durability and safety, ensuring there are no sharp edges that could harm your pet. Its sturdy build can withstand various weather conditions, making it a reliable outdoor shelter.
Featuring a shaded roof made from thick, waterproof oxford cloth, this kennel protects your dog from harsh sunlight and rain, helping prevent overheating and dehydration. The UV-resistant awning keeps your pup cool and comfortable, even on hot days. The roof is securely attached with snap-in clips for easy maintenance and long-lasting use.
The walk-in design provides easy access for pet owners, allowing you to feed, train, and play with your dog effortlessly. The door includes a secure lock to keep your pet safely inside the enclosure. A standout feature is the swivel bowl rack that allows you to add food or water without entering the kennel, combining convenience with your pet’s comfort.
Overall, this outdoor kennel is perfect for dog owners seeking a combination of safety, comfort, and practicality. Its spacious dimensions provide ample room for your dog to move freely, rest, and enjoy fresh air while being protected. Assembly is required, but the clear instructions make setup straightforward for any pet owner.
Returns & Refunds – Quick FAQ
Do you accept returns?
Yes. We accept returns for both defective and non-defective products within our standard 30-day return window, with a few reasonable exceptions described below.
How long do I have to start a return?
You have 30 days from the date of delivery to request a return for most items, including apparel, accessories, lifestyle products, home & pet gear, optics, and unopened consumable items.
Can I return coffee or other consumable products?
• Unopened consumables: Returnable within 30 days in original packaging.
• Opened consumables: Not returnable unless the item arrived damaged, defective, or incorrect.
What does “No Open Return” mean?
Items marked “No Open Return” can only be returned unopened and in their original packaging.
What does “Final Sale” mean?
Items marked “Final Sale,” “Non-Returnable,” or “All Sales Final” cannot be returned or refunded, except in cases where we made a mistake or the product arrived damaged/defective.
What condition must items be in?
Items must be new or like-new, with all original packaging, tags, labels, and accessories. If an item is returned with undisclosed damage, excessive wear, odors, stains, missing components, or otherwise not resellable, we may deduct up to 25% of the item price to cover loss of value or required cleaning/repackaging. This is not a restocking fee—it only applies when the item is not in sellable condition.
Who pays for return shipping?
We pay for return shipping on all approved returns when you use the prepaid label we provide. If you choose your own shipping method instead, you are responsible for those costs, and they are not reimbursed.
How do I start a return?
Contact us within 30 days at sales@gofivedogs.com or use the Contact Us form. Provide your order number, the item(s), and a brief reason for the return. Once approved, we’ll issue an RMA number and a prepaid return label.
How long do refunds take?
Once the return is received and inspected, refunds are processed within 5–10 business days. Your bank or card issuer may take additional time to post the credit.
What if my item arrived damaged, defective, or incorrect?
Contact us within 7 days and include photos of the item and packaging. We will cover all costs for replacing incorrect, defective, or transit-damaged products.
Are exchanges offered?
Most exchanges are processed as a return + new order. If you need help picking the right size or product, we’re happy to help.
Full Policy:
For complete details, see our
Return & Refund Policy.
