The Dog Kennel Outdoor with Waterproof Canopy is designed to provide a safe, comfortable, and spacious environment for your medium to large dogs. Its sturdy steel frame is built to withstand outdoor conditions and resist biting, ensuring durability and safety for your pet. The kennel’s tall height and secure locking door prevent dogs from jumping out, giving you peace of mind whether you are home or away.
Featuring a waterproof canopy, this kennel offers excellent protection from the elements. The shaded roof keeps your dog cool and dry during hot sunny days and rainy weather, making it ideal for all seasons. With a generous run area, your dog has plenty of room to play, exercise, and relax comfortably.
Easy to assemble and constructed with high-quality steel and Oxford fabric, this kennel balances strength and comfort. Its sleek jet black or chocolate brown finish blends seamlessly with outdoor spaces. Whether you need a safe outdoor playpen or a secure dog house, this kennel is perfect for maintaining your dog’s wellbeing and happiness.
Ideal for pets up to 66 lbs, this kennel is a versatile addition to your pet supplies. It is perfect for providing a dedicated outdoor area for your dog to burn energy, stay protected, and enjoy fresh air. For extreme weather, the canopy can be removed to maintain kennel integrity.
Returns & Refunds – Quick FAQ
Do you accept returns?
Yes. We accept returns for both defective and non-defective products within our standard 30-day return window, with a few reasonable exceptions described below.
How long do I have to start a return?
You have 30 days from the date of delivery to request a return for most items, including apparel, accessories, lifestyle products, home & pet gear, optics, and unopened consumable items.
Can I return coffee or other consumable products?
• Unopened consumables: Returnable within 30 days in original packaging.
• Opened consumables: Not returnable unless the item arrived damaged, defective, or incorrect.
What does “No Open Return” mean?
Items marked “No Open Return” can only be returned unopened and in their original packaging.
What does “Final Sale” mean?
Items marked “Final Sale,” “Non-Returnable,” or “All Sales Final” cannot be returned or refunded, except in cases where we made a mistake or the product arrived damaged/defective.
What condition must items be in?
Items must be new or like-new, with all original packaging, tags, labels, and accessories. If an item is returned with undisclosed damage, excessive wear, odors, stains, missing components, or otherwise not resellable, we may deduct up to 25% of the item price to cover loss of value or required cleaning/repackaging. This is not a restocking fee—it only applies when the item is not in sellable condition.
Who pays for return shipping?
We pay for return shipping on all approved returns when you use the prepaid label we provide. If you choose your own shipping method instead, you are responsible for those costs, and they are not reimbursed.
How do I start a return?
Contact us within 30 days at sales@gofivedogs.com or use the Contact Us form. Provide your order number, the item(s), and a brief reason for the return. Once approved, we’ll issue an RMA number and a prepaid return label.
How long do refunds take?
Once the return is received and inspected, refunds are processed within 5–10 business days. Your bank or card issuer may take additional time to post the credit.
What if my item arrived damaged, defective, or incorrect?
Contact us within 7 days and include photos of the item and packaging. We will cover all costs for replacing incorrect, defective, or transit-damaged products.
Are exchanges offered?
Most exchanges are processed as a return + new order. If you need help picking the right size or product, we’re happy to help.
Full Policy:
For complete details, see our
Return & Refund Policy.
