The OKAI LyteCycle EB60 is a sleek, minimalist electric bike built to enhance your cycling experience. Whether you’re commuting through the city streets or exploring scenic trails, this e-bike offers both power and style in one lightweight package.
With a top speed of 20 mph and a range of up to 38 miles, the EB60 ensures you can go farther with less effort. Its embedded swappable battery means you can quickly swap in a fresh battery to keep your journey going without interruption.
Safety and convenience are built into every ride. The customizable lighting bar increases your visibility in low-light conditions, while the torque sensor provides a natural pedal assist that feels intuitive and responsive.
Stay connected on the go by syncing the bike with your smartphone app, allowing you to track your ride and customize settings. The vibrant LCD screen offers selectable themes, making your ride as personalized as it is enjoyable.
- Top speed of 20 mph for quick and efficient travel
- Up to 38 miles of range with a swappable embedded battery
- Customizable lighting bar for enhanced safety and visibility
- Torque sensor delivers a natural pedal-assist experience
- App sync functionality for ride tracking and customization
- LCD screen with selectable themes for a personalized display
Returns & Refunds – Quick FAQ
Do you accept returns?
Yes. We accept returns for both defective and non-defective products within our standard 30-day return window, with a few reasonable exceptions described below.
How long do I have to start a return?
You have 30 days from the date of delivery to request a return for most items, including apparel, accessories, lifestyle products, home & pet gear, optics, and unopened consumable items.
Can I return coffee or other consumable products?
• Unopened consumables: Returnable within 30 days in original packaging.
• Opened consumables: Not returnable unless the item arrived damaged, defective, or incorrect.
What does “No Open Return” mean?
Items marked “No Open Return” can only be returned unopened and in their original packaging.
What does “Final Sale” mean?
Items marked “Final Sale,” “Non-Returnable,” or “All Sales Final” cannot be returned or refunded, except in cases where we made a mistake or the product arrived damaged/defective.
What condition must items be in?
Items must be new or like-new, with all original packaging, tags, labels, and accessories. If an item is returned with undisclosed damage, excessive wear, odors, stains, missing components, or otherwise not resellable, we may deduct up to 25% of the item price to cover loss of value or required cleaning/repackaging. This is not a restocking fee—it only applies when the item is not in sellable condition.
Who pays for return shipping?
We pay for return shipping on all approved returns when you use the prepaid label we provide. If you choose your own shipping method instead, you are responsible for those costs, and they are not reimbursed.
How do I start a return?
Contact us within 30 days at sales@gofivedogs.com or use the Contact Us form. Provide your order number, the item(s), and a brief reason for the return. Once approved, we’ll issue an RMA number and a prepaid return label.
How long do refunds take?
Once the return is received and inspected, refunds are processed within 5–10 business days. Your bank or card issuer may take additional time to post the credit.
What if my item arrived damaged, defective, or incorrect?
Contact us within 7 days and include photos of the item and packaging. We will cover all costs for replacing incorrect, defective, or transit-damaged products.
Are exchanges offered?
Most exchanges are processed as a return + new order. If you need help picking the right size or product, we’re happy to help.
Full Policy:
For complete details, see our
Return & Refund Policy.
