The Ecarpat Polestar S20101 20″ Kids Mountain Bike is built to give young riders a real mountain biking experience in a size that fits. With a strong 14″ carbon steel frame and a front suspension fork with 100 mm travel, this bike smooths out bumps and rough terrain for a comfortable, controlled ride.
Designed for kids ages 6 to 12, the ergonomic frame features a lower standover height to help little cyclists mount and dismount easily while maintaining proper body alignment. The durable, high-quality 20×2.125″ tires provide excellent grip and stability on pavement, gravel, and light trails, thanks to their puncture- and abrasion-resistant rubber.
The 7-speed Shimano drivetrain with a twist grip shifter lets kids easily change gears to handle hills, flats, and descents with confidence. For safety and control, the bike uses a front mechanical disc brake paired with a rear V-brake, offering strong stopping power without adding unnecessary weight.
Assembly is simple with the bike arriving 85% pre-assembled. Parents just need to attach the handlebars, front wheel, seat, and pedals, then fine-tune for a ready-to-ride experience. The package includes pedals, a basic tool kit, and easy-to-follow instructions.
- Durable 14″ high steel frame with lower standover height for easy mounting and proper positioning
- Front suspension fork with 100 mm travel and thickened shock absorbers for smooth rides
- 7-speed Shimano drivetrain with twist grip shifter for easy gear changes
- Mixed braking system: front mechanical disc brake plus rear V-brake for reliable stopping power
- 20×2.125″ puncture- and abrasion-resistant rubber tires for stability and grip on varied terrain
- Comfortable polyurethane foam saddle and flat handlebars for natural riding posture
- 85% pre-assembled for quick, straightforward setup at home
- Includes pedals, basic tool kit, and assembly instructions
Perfect for boys and girls who want a bike that feels like a real mountain bike—not a toy—this model is ideal for neighborhood rides, park paths, light trails, and weekend outdoor adventures.
Returns & Refunds – Quick FAQ
Do you accept returns?
Yes. We accept returns for both defective and non-defective products within our standard 30-day return window, with a few reasonable exceptions described below.
How long do I have to start a return?
You have 30 days from the date of delivery to request a return for most items, including apparel, accessories, lifestyle products, home & pet gear, optics, and unopened consumable items.
Can I return coffee or other consumable products?
• Unopened consumables: Returnable within 30 days in original packaging.
• Opened consumables: Not returnable unless the item arrived damaged, defective, or incorrect.
What does “No Open Return” mean?
Items marked “No Open Return” can only be returned unopened and in their original packaging.
What does “Final Sale” mean?
Items marked “Final Sale,” “Non-Returnable,” or “All Sales Final” cannot be returned or refunded, except in cases where we made a mistake or the product arrived damaged/defective.
What condition must items be in?
Items must be new or like-new, with all original packaging, tags, labels, and accessories. If an item is returned with undisclosed damage, excessive wear, odors, stains, missing components, or otherwise not resellable, we may deduct up to 25% of the item price to cover loss of value or required cleaning/repackaging. This is not a restocking fee—it only applies when the item is not in sellable condition.
Who pays for return shipping?
We pay for return shipping on all approved returns when you use the prepaid label we provide. If you choose your own shipping method instead, you are responsible for those costs, and they are not reimbursed.
How do I start a return?
Contact us within 30 days at sales@gofivedogs.com or use the Contact Us form. Provide your order number, the item(s), and a brief reason for the return. Once approved, we’ll issue an RMA number and a prepaid return label.
How long do refunds take?
Once the return is received and inspected, refunds are processed within 5–10 business days. Your bank or card issuer may take additional time to post the credit.
What if my item arrived damaged, defective, or incorrect?
Contact us within 7 days and include photos of the item and packaging. We will cover all costs for replacing incorrect, defective, or transit-damaged products.
Are exchanges offered?
Most exchanges are processed as a return + new order. If you need help picking the right size or product, we’re happy to help.
Full Policy:
For complete details, see our
Return & Refund Policy.
