The Ecarpat Polestar 20″ Kids Road Bike is designed to inspire confidence and excitement in young riders. Its durable carbon steel frame provides long-lasting strength, while the compact road-style design with a flat handlebar offers excellent control and comfort for children aged 6 to 12.
Equipped with a 7-speed drivetrain and an easy-to-use twist grip shifter, this bike helps kids smoothly tackle hills and varied terrain. The dual mechanical disc brakes on both front and rear wheels ensure reliable stopping power, even in wet or dusty conditions, making rides safer and more enjoyable.
Lightweight 20×1.75″ clincher tires paired with aluminum-alloy rims deliver efficient rolling on pavement and park paths. The polyurethane foam saddle and kid-sized handlebars keep young riders comfortable on every journey, whether it’s a quick ride around the block or a longer family outing.
Assembly is simple with the bike arriving 85% pre-assembled; just attach the handlebar, front wheel, seat, and pedals. With a weight capacity of up to 150 pounds, this bike grows with your child and is ready for countless adventures.
- Durable carbon steel frame for strength and longevity
- Compact mini road bike design with flat handlebar for better control
- 7-speed drivetrain with twist grip shifter to handle hills and flats
- Dual mechanical disc brakes for consistent stopping power in all weather
- Lightweight 20×1.75″ clincher tires on aluminum alloy rims for smooth rolling
- Comfortable polyurethane foam saddle designed for kids
- Suitable for children ages 6 to 12 with up to 150 lb load capacity
- Ships 85% assembled with included tool kit and assembly instructions
Returns & Refunds – Quick FAQ
Do you accept returns?
Yes. We accept returns for both defective and non-defective products within our standard 30-day return window, with a few reasonable exceptions described below.
How long do I have to start a return?
You have 30 days from the date of delivery to request a return for most items, including apparel, accessories, lifestyle products, home & pet gear, optics, and unopened consumable items.
Can I return coffee or other consumable products?
• Unopened consumables: Returnable within 30 days in original packaging.
• Opened consumables: Not returnable unless the item arrived damaged, defective, or incorrect.
What does “No Open Return” mean?
Items marked “No Open Return” can only be returned unopened and in their original packaging.
What does “Final Sale” mean?
Items marked “Final Sale,” “Non-Returnable,” or “All Sales Final” cannot be returned or refunded, except in cases where we made a mistake or the product arrived damaged/defective.
What condition must items be in?
Items must be new or like-new, with all original packaging, tags, labels, and accessories. If an item is returned with undisclosed damage, excessive wear, odors, stains, missing components, or otherwise not resellable, we may deduct up to 25% of the item price to cover loss of value or required cleaning/repackaging. This is not a restocking fee—it only applies when the item is not in sellable condition.
Who pays for return shipping?
We pay for return shipping on all approved returns when you use the prepaid label we provide. If you choose your own shipping method instead, you are responsible for those costs, and they are not reimbursed.
How do I start a return?
Contact us within 30 days at sales@gofivedogs.com or use the Contact Us form. Provide your order number, the item(s), and a brief reason for the return. Once approved, we’ll issue an RMA number and a prepaid return label.
How long do refunds take?
Once the return is received and inspected, refunds are processed within 5–10 business days. Your bank or card issuer may take additional time to post the credit.
What if my item arrived damaged, defective, or incorrect?
Contact us within 7 days and include photos of the item and packaging. We will cover all costs for replacing incorrect, defective, or transit-damaged products.
Are exchanges offered?
Most exchanges are processed as a return + new order. If you need help picking the right size or product, we’re happy to help.
Full Policy:
For complete details, see our
Return & Refund Policy.
